Closing Dat: Open until filled. Location: Fort St. John.
The Manager, Retail Advisory leads and manages Financial Advisors and Member Advisors located across all
branches, who are responsible for relationship building and sales of a full range of personal deposit and
lending products and services, quickly and efficiently probing to uncover and assess overall needs of all
members and identify opportunities to deepen the engagement with the member. Through managing,
coaching and inspiring employees, the Manager, Retail Advisory meets team objectives by engaging in
activities to achieve superior member experiences, optimal business retention, growth and productivity.
The Manager, Retail Advisory delivers consistent information and programs to teams through collaboration
and joint meetings with other sales and service leaders as needed, working effectively together to ensure
member needs are met through all delivery systems across branches. The team, is responsible for attaining
all department sales and service goals in deposits, loans, memberships, wealth management, and
profitability while delivering a world class experience and ensuring that our members’ financial needs are
met. In all activities, ensures prudent risk management is followed to protect NPSCU. Develops the business
by proactively recognizing and acting upon potential new sales opportunities that attracts profitable new
business and builds strong member relationships for the NPSCU network.
The Manager, Retail Advisory champions community involvement dedicated to expanding the Credit Union’s
role as a financial services leader and a valued corporate citizen.
Click here for full Role Description and application details.