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Contact Us

At North Peace Savings & Credit Union (NPSCU) we know that your voice is our future and we take the time to listen to everything our Members have to say.

Ways to contact us

There are many ways to contact us:

  • Call us at 1-877-787-0361
  • Stop by a branch
  • Complete one of the following online forms:

Questions

If you are experiencing technical issues with our website, online banking or Mobile App or have questions about our products and services, please let us know using the form below:

Member Feedback

We always like to hear from our Members. Your comments, compliments, concerns or complaints will be addressed by our Management Team and/or our Board of Directors. We look forward to hearing from you.

Book an appointment

Book an appointment online.

Call toll-free

1-877-787-0361 (from Canada and the United States)

MEMBER CONTACT CENTRE HOURS (phone services only)
Monday to Friday: 9:30 am – 6:00 pm
Saturday: 9:00 am – 3:00 pm

Find a branch

 

FORT ST JOHN BRANCH HOURS
Monday to Thursday: 9:30 am – 4:30 pm
Friday: 9:30 am – 6:00 pm

 

FORT NELSON BRANCH HOURS
Monday to Thursday: 9:30 am – 4:30 pm
Friday: 9:30 am – 5:30 pm

CLOSED FOR LUNCH: 12-1pm (Effective September 6th)

 

HUDSON'S HOPE BRANCH HOURS
Monday to Thursday: 11:30 am – 4:30 pm
Friday: 11:30 am – 5:30 pm

 

Use our interactive map to find the closest branch or ATM to you.

Lost or stolen debit card?

Call 1-877-787-0361 (from Canada and the United States)

Please leave a message after hours.

Resolving Your Concerns

North Peace Savings is committed to delivering high quality service to members and customers. Our Market Code identifies the standards we adhere to as an organization, the way we conduct ourselves and how we treat you. We’re committed to doing everything we can to help you resolve your concerns. Learn more about this process.

Questions?

We'd love to hear them: