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Canada Day Hours

All Branches and our Member Contact Centre will be CLOSED on Monday, May 20.

Fort Nelson Wildfire

Our thoughts are with the Fort Nelson community, our employees and our members after an evacuation notice was issued on May 10 due to wildfires. Our Fort Nelson branch is temporarily closed. Members who have been affected and who may need to discuss financial relief options, please contact our Member Service Centre at 1-855-220-2580. Saturday hours are 8:00 am – 4:00 pm, Mon – Fri from 7:00 am – 7:00 pm.

International Transfers

International Transfers using our low-cost exchange solution allows Members to conveniently transfer money outside Canada securely and quickly through NPS online banking. If you are not currently signed up for online banking, do not have a personal account or are not yet a member, please contact an NPS branch for assistance. Want to know more? Check out our International Transfer FAQs

Create a User Profile and Recipient List

Before you Transfer Money Internationally you will need to create a profile and recipient list.

How To Create a User Profile

  • Log in to Online Banking and click Transfers on the left hand navigation
  • Select International Transfers, located under Transfers
  • A new screen will appear, displaying the International Transfer Terms & Conditions
  • Enter your first and last name and your email address
  • Click Accept to continue
  • A form will appear, some of your information will automatically populate from your online banking profile, complete the form/ensure all the information is correct and up to date
  • After reviewing the Terms & Conditions, tick the Accept radio button to accept the Term & Conditions and click Activate
  • Next you will be asked to upload a photo/scan of your photo ID (driver’s license or passport), have the photo/scan ready on your desktop to upload
  • Your profile is now created

How to Create and Add a Recipient

  • Go to Transfers located in the left hand navigation
  • Log in to Online Banking and click Transfers on the left-hand navigation
  • Select International Transfers located under Transfers
  • Go to Transfers located in the left-hand navigation
  • Select Recipients Tab
  • Click the Add button
  • A form will appear, enter the recipient’s details, then click Save
  • The recipient is now created

Sending an International Transfer

After you’ve created your user profile and a recipient list you can now send an International Transfer

How To Send Send an International Transfer

  • Select International Transfers located under Transfers
  • A new screen will appear, ensure the Transactions tab is selected, fill in the Transaction Properties form
  • Click Get Quote, this will bring up an active price. Keep in mind you will have 15 seconds to execute this price, click Execute Transaction. In the event the transaction times out, simply hit Get Quote again.
  • Once the transaction is executed, all trade information is displayed

Terms and Limits

Non-Local Currency

Members should contact International Transfers directly for questions related to transactions.

Phone: 1-604-256-6200
Live Chat: A chat feature is available on the International Transfers landing page when accessed within online banking.

Training Videos

Watch these easy to follow videos to learn how to send International Transfers through NPS online banking.

International Transfers Product Demo – Overview of the International Transfers product.

How to Get Started with International Transfers – Details on accessing International Transfers in online banking and registering an account for the first time.

How to Create an International Transfer – Details on adding a recipient and creating an International Transfer.