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Online Banking Notice

With holiday closures and shorter hours, banking networks operate more slowly this time of year. Pay your bills early and leave additional time for transfers and payments to go through during the holidays. 

Branch Holiday Closure Notice

Tuesday, Dec 24: All branches will be open until 3:00pm. Our Member Contact Centre will be open until 4:00pm. 
Wednesday, Dec 25, & Thursday, Dec 26: All locations and our Member Contact Centre will be closed. 
Tuesday, Dec 31: All branches will be open until 3:00pm. Our Member Contact Centre will be open until 4:00pm. 
Wednesday, January 1: All locations and our Member Contact Centre will be closed.

Canada Post Service Disruptions

Canada Post service disruptions may delay the delivery of member statements, notices, and other communications. To avoid interruptions, please contact our Member Contact Centre by phone at 1-877-787-0361 to discuss alternative solutions, such as enrolling in eStatements or online banking.

Exciting News for International Transfers

May 4, 2021 Press Release
NPSCU launched a new low-cost international transfer solution for Personal Banking Members. This exciting new platform is low-cost, secure and enables Members to send International Transfers through NPSCU Online and Mobile banking. Personal Banking Members will now be able to send money overseas quickly, securely and easily 24 hours a day, 7 days a week. To send an International Transfer from our Mobile App, simply login to the app and select Transfers, then click International Transfers and follow the prompts. For information, detailed instruction and FAQ’s about sending International Transfers through NPSCU Online Banking click here.

What are some common reason people send International Transfers?

  • Buying an overseas property or holiday home abroad
  • Transferring US money to your NPSCU US account
  • Paying for overseas tuition fees for child or grandchild
  • Overseas investments
  • Sending money to friends or family who live abroad
  • Paying for accommodation/luxury holidays
  • Supporting a family member who is travelling overseas
  • Paying for a wedding abroad
  • Overseas mortgage payments
  • Paying for work to be completed overseas
  • Paying for overseas medical expenses
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